Customer Reviews

“Rusty sees me the same day and diagnoses the problem in a minute. He replaced the hard drive and restored all my data — back in service within 24 hours. Why go anywhere else?”

“Rusty is highly skilled, refreshingly honest, and fairly priced. His wife is delightfully helpful and professional. I hope he is in business for my lifetime — I will go to no one else.”

“The diagnostic was free of charge, they were friendly and easy to deal with, and it was fixed in one day. I’ve never experienced this kind of honesty in computer repair.”

“I called at noon on a Sunday and an actual person picked up. Dropped it off at 2pm; he had it ready with a new hard drive and everything organized. I’ve finally found my computer guy.”

“Fast, efficient, friendly, expert — and a fair price. Took two days to do what Best Buy quoted at two weeks.”

“Rusty and Darlene were knowledgeable and informative, and surprisingly reasonably priced. I’ll be a returning customer and am referring everyone I know.”

“Apple told me that when my computer died, so did my data. Twenty-four hours after bringing it to Ballard, I had all of my data on an external drive. The computer died — but my data lives.”

“Rusty and his wife Darlene are wonderful to work with — caring people who put me at ease. He saved all my data and copied it to my new laptop, quickly and at a very reasonable price. Definitely much better than Geek Squad!”

“I’ve been using Ballard for years. Rusty has been generous with his time and his patience with my all-thumbs understanding of computers — all at modest charges. He and Darlene could teach classes in true customer service.”